Privacy Policy

This Privacy Policy explains how Mara Digiserv SRL ("we", "us") collects, uses, and shares personal data when you visit SocialBriefly, request a free social media snapshot, use monthly social media report services, view generated reports, communicate with us, or become a paying customer. We are established in Romania and follow the EU General Data Protection Regulation (GDPR) and applicable Romanian law.

Data controller and contact

Controller: Mara Digiserv SRL. Registered address: 1st Street, no. 207, Tautii Magheraus, MM, Romania. Trade Register no.: J24/89/18.01.2024. Fiscal code: 49433708. Privacy contact: hello@socialbriefly.com.

Information we collect

We may collect the following categories of information, depending on how you use the service:

• Contact and request data: name, email address, business name, business website, notes you choose to submit, Privacy Policy acknowledgment, Terms of Service acceptance, and related submission records.
• Business and report setup data: public social media profile links, business names, report groups, spreadsheet rows, setup notes, and other information you provide by email or another agreed method for report setup and delivery.
• Public social media profile data: public social media profile names, handles, URLs, follower or subscriber counts, public posts, captions, titles, visible engagement, publication timestamps, hashtags, calls to action, public content links, and similar public information available from supported platforms.
• Report usage data: limited report access and interaction data that helps us understand whether reports are opened and used.
• Payment and invoicing data: if you become a paying customer, we may process payment status, subscription plan, billing details, invoice details, and payment provider references.
• Technical and security data: IP address, device/browser information, security logs, anti-abuse data, server logs, and similar technical records.

How we use information

We use information to review requests, send setup instructions, prepare free social media snapshots, provide monthly social media reports, deliver report links, contact you about the request or service, manage subscriptions, issue invoices, improve report design, prevent abuse, maintain records, and understand demand for the offer.

Legal bases

Depending on the context, we rely on the following legal bases:

• Pre-contract or contract: responding to requests, sending setup instructions, preparing requested reports, providing paid monthly report services, and communicating about the service.
• Legitimate interests: reviewing public business and social media profile information, preventing abuse, securing the website, maintaining service records, improving report design, and understanding whether reports are used.
• Legal obligations: accounting, invoicing, tax records, and compliance with applicable laws.
• Consent: optional marketing communications if introduced and non-essential cookies if introduced.

Public social media profile and third-party information

SocialBriefly is intended to review public business and social media profile information. You should not submit private, confidential, login-gated, or sensitive personal information about competitors, category leaders, inspiration brands, or other third parties.

Reports may include public information about third-party businesses or social media profiles selected for a report group. Where applicable, this information comes from publicly accessible sources or from social media profile links and business details provided for report setup.

Service providers

We may use hosting, DNS, security, email, notification, analytics, payment, form, or reporting providers to operate the website, communicate with you, process payments, issue invoices, prepare reports, and deliver the service. These providers process information as needed to provide their services.

International transfers

Some service providers may process data outside the European Economic Area. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.

Data retention

We keep submitted information for as long as reasonably needed to respond to requests, operate the service, maintain records, provide reports, manage subscriptions, issue invoices, or comply with legal obligations.

Your GDPR rights

Depending on the circumstances, you may have the right to access, rectify, erase, restrict, or port your personal data, object to certain processing, and withdraw consent where processing is based on consent. Contact us at hello@socialbriefly.com. We will respond without undue delay and normally within one month, as required by GDPR.

Complaints

You can contact us first if you have concerns. You also have the right to lodge a complaint with the Romanian supervisory authority (ANSPDCP) or your local EU supervisory authority.

Automated decision-making

We do not use automated decision-making that produces legal or similarly significant effects.

Security

We use reasonable safeguards for submitted information, but no website or email transmission is completely secure.

Children

SocialBriefly is not intended for children under 18. We do not knowingly collect personal data from children.

Changes

We may update this policy as the service changes. The updated version will be posted on this page.